Whether your pet just needs a quick bath or an intricate breed specific cut, let our groomers pamper your pet with a day at the PMC Spa!
Our groomers are “All-Breed” groomers! We welcome all shapes, sizes, and ages. We enjoy working with the many different pets our clientele provide. We can groom to AKC breed standards, find a classy cut for your unique breed of “Designer Dog”, or work with you to find the right cut for your pet based on your family’s lifestyle. We even groom cats! Most importantly, we will not compromise the pets safety and comfort for a dazzling “do”, we treat every pet like it was our own.
Our groomers use a variety of grooming shampoos, conditioners and cleaners to bring out the best in your pets coat. We use special whitening shampoos for white dogs, shine shampoos for dark dogs, lush conditioners for bristle coats, tearless/soapfree shampoo for puppies and oatmeal shampoo for sensitive pets. We also use different sprays, detanglers and degreasers, as needed, to work through problematic coats. Our groomers are also trained to work with various prescription shampoos, soaking your pet in a medicated bath with your veterinarian prescribed medicated shampoo. Have more questions about our grooming services? See our Q&A below.
Looking for something special for your pooch? We offer spa treatments from indulgent names like John Paul Pet (Paul Mitchell for Pets) and the infamous “Blueberry Facial”. See our “A-La-Carte” services below to add some flair to your pet’s days at the spa.
Our receptionists can coordinate your pet’s grooming appointment in conjunction with receiving medical services with our veterinarians, in between sessions of playing in doggie daycare or to freshen up at the end of a boarding stay.
All bathing/grooming appointments include:
- Nail trim
- External anal gland expression
- Ear cleaning
- Ear hair removal (if needed)
- Trimming & sanitary trims upon request.
Don’t need a bath and brush just a quick touch up of the nails? We’ll clip or dremmel your dogs nails!
Is your dog uncooperative at home when trying to brush their teeth? Add a tooth brushing on with any groom!
Have your pet join in the latest fashion craze and have a feather put in their hair after their groom. Your dog will be the envy at the dog park with their new feather!
Ever thought your pet would look great with earrings but would never consider piercing your dog’s ears? Well now you don’t have to! Our groomers can apply earrings to your pets ears with a pet safe glue that will wear off after a few weeks! (Works best on short haired dogs).
Add some fun color to your pets nails! Ask our groomers for available colors and they will paint your pooches nails!
A relaxing blueberry facial massage using a tearless brightening shampoo that will leave your pet refreshed and smelling fabulous!
Blueberry Bliss Spa Care Package
This spa treatment includes our Blueberry Facial! Your pet will be enveloped in the scent of blueberry from nose to tail. Your pet will be lathered in a blueberry brightening shampoo, followed by a luxurious blueberry clove conditioner soak and finished with a spritz of blueberry clove. Our blueberry formula contains essential oils and scent embedders to help your pet’s fur retain the sweet & spicy scent.
Awapoochi Spa Care Package
Treat your pet to our special Awapoochi moisturizing shampoo made by John Paul Pet (Yes! The same Paul Mitchell that makes human shampoo!) Awapoochi shampoo combine the moisturizing characteristics of Hawaiian Awapuhi and the botanical extracts of sweet almond oil, aloe vera gel, and chamomile to nourish your pets skin. *Tested on humans first*
Does your pet have sensitive skin? Ask our groomers to use a soothing oatmeal shampoo!
If your pet has a special shampoo from your veterinarian or special grooming needs we can accommodate them! Please call our groomers if special grooming needs are required!
Is your pets summer or winter fur out of control? Tired of constantly having to vacuum the couch where they laid? Ask our groomers to use the FURminateor® on your dog which pulls out the dead undercoat that is left behind on your couch!
Haven’t had time to brush your pet at home recently? Do you have a very hairy breed that requires constant brushing? Weekly brushing appointments can be made, ask your groomer.
For your pet’s best protection, the protection of our staff and the protection of other pets in our care, we do require that the following vaccinations be current upon drop off or be updated with us upon check-in:
Dogs: DAPP (Distemper & Parvo), Rabies, Bivalent Canine Influenza & Bordetella given within the last six months. *
Cats: RCP & Rabies*
*Proof of veterinary vaccines must be received at check-in to be admitted to the facility. If you would like our staff to retrieve this information from your veterinarian, please ask us when scheduling your appointment, we would be happy to assist you.
What to Expect
Drop-off time for grooming is typically 7-9AM Monday through Friday & 9-9:30AM on Saturday. Our groomers will meet with you at drop off to welcome your pet and to obtain your grooming instructions and discuss any grooming concerns you may have. Our groomers will call you when your pet is ready to go, unless you have requested a specific pick-up time. To accommodate your busy schedule, your pet can be picked up as late as 6PM. In the event your pet will be staying the day with us, our groomers will take your pet outside for a potty break.
We love puppies! Learning manners for grooming is very important for all puppies, especially those breeds that will be visiting us often. Learning how to be comfortable in the bath tub, on the grooming table, or even learning the noise of a blow dryer can be scary if puppies are not eased into it. Making sure that your pet enjoys his or her visit is very important to us, and at Pet Medical Center we take the time to gently teach your pet proper etiquette at the Spa.
Puppy’s First Groom (Under 4 months)
We offer a one-time free bath and brush appointment for your new furry friend ! Let us help teach your puppy good grooming manners with a gentle introduction to brushing, bathing, nail trimming, ear cleaning, and a sanitary trim.
Is your pet not happy about the grooming process and gets a bit grouchy? While we prefer to take our time and ease your pet into being comfortable with us and their surroundings, there are some pets that are unable to be groomed awake both for their safety and ours. Our groomers and our medical staff work collaboratively to take care of pets that require sedatives or anesthesia. A veterinarian is always involved with your pet when sedation is required. If sedation of your pet is required, a technician and/or veterinarian will discuss medical concerns regarding your pets overall health and the sedation process.
Q & A
Click the questions to read answers!
How is your bathtub different than mine at home?
Our groomers use a HydroSurge System for bathing every pet. The HydroSurge system ensures properly metered shampoo for the cleanest clean. It also uses a combing action spray that penetrates the coat right down to the skin, flushing away dirt, debris, loose hair, dead skin and/or dander for the healthiest skin possible. The invigorating spray stimulates blood flow with pure air-infused massaging action that keeps animals calm and relaxed throughout the bath. Besides, no wet dog, no mess, no cleaning the bathroom!
I have heard that grooming cage dryers are unsafe, what type of dryers are used to dry my pet?
Your pet’s safety is very important to us. We use the safest drying methods on the market today. In addition, pets are dried in our grooming room where the groomers do their styling, so our groomers never leave your pet unattended while drying and can check on them frequently.
Our groomers utilize ambient temperature cage fans, hand blowers and traditional hand blow dryers and a safety protected cage dryer. Different drying options are used for different hair coats and specific styling needs. Please read below regarding are most typical drying methods. If you have any other questions or concerns, please contact our groomers and they will be happy to set up a time for you to visit with us to see and feel the temperature of our drying tools.
Cage Fans – All of the blowers that attach to our cages are ambient temperature fans. This means that they only use room temperature air and do not have a heating element at all. These cage fans are not “cage dryers” and are much safer than other “hang-on” cage systems because they do not blow heated air.
High Velocity Blowing/Hand Styling – Our high velocity blower and traditional human hair dryers do have heating elements and require the groomer to actually use them by hand on your pet so the groomer can assess your pet’s comfortability with the temperature and the air flow.
Cage Dryer – Our cage dryer is top of the line, with many built-in safety features that no other cage dryers contain. Features of the dryer include, an overheat sensor, programmable timers, fan-only capability for heat-sensitive animals, large digital display for the time and temperature and preset function for consistent drying times and temperatures. Gently heated air recirculates around and underneath freshly bathed dogs or cats while they relax. The air temperature is regulated and uniform within the compartment – there are no hot spots. And the groomers set the time and temperature based on your pet’s needs.
My pet has been sprayed by a skunk, now what?
Don’t worry, we can help! While it is nearly impossible to send your pet home smelling like a rose after this unfortunate incident, we do have special cleaners that do a really good job. Depending on the severity of the incident and the location of the spray, your pet may benefit from a few visits with us. It is very difficult to safely bathe direct sprays to the face, though we will do our best to get the job done and ensure the comfort of your pet during the process.
My dog appears to be really hot and is shedding all over my house. Can I just shave him to make him stop?
Double coated breeds have hair designed to protect them in the heat and the cold. Dogs do not sweat like people do, they pant to cool down, and when they do sweat, it’s through their paws. Some breeds really shouldn’t be shaved as it disrupts their body’s thermoregulation system. Your dog may not be any cooler if you clip down his hair, and can be prone to razor burn, sunburn and sometimes the hair doesn’t grow back in the same texture or length. If you feel like your pet has too much hair have us blow out his coat and remove that excess undercoat hair. Ask us what would be best for your dogs breed and lifestyle.
Why are my pets nails so long?
Dog and cat nails are just like humans they need to be cut on a regular basis. We recommend for general maintenance to get your pets nails trimmed every 3-4 weeks. If your pet suffers from long quicks and you’re looking to get them shorter it’s recommended we see your pet every 1-2 weeks to reduce the length of their quick.
What is the difference between nail trimming and nail dremeling?
The biggest difference between nail trimming and nail dremeling is the tools we use. In the traditional nail trimming, we use nail clippers that surround the nail and remove the excess nail by making a swift cut. Some pets can find this process very intimidating and uncomfortable. This is when we recommend the dremeling process. When we dremel a dogs nails, we are using a low speed “Dremel” tool that uses a circular piece of sandpaper like material. When the tool is in motion, it smooths away the excess nail without any pressure being applied to your pets nail. It also allows us to remove more from the nail, resulting in shorter, smoother nails. We find that dremeling works best for dogs that typically don’t do well with traditional nail cutting. It also leaves nails much smoother and is ideal for families with small children or elderly family members.
I didn’t realize it, but my dog is matted underneath. I tried brushing the mats, but she whines every time I do. Can I just have you cut out the mats?
She is whining because pulling on the mats hurt. Mats usually adhere very closely to the skin and can really irritate and inflame the skin underneath. Washing a matted pet only consolidates the matt and tightens the mat to the skin. If you notice any matting, please schedule your pet with us right away. Depending on the severity of the matting, cutting out the mat may be possible. However, if it is a severe mat or there are several mats, we recommend taking the pet’s hair shorter than it needs to be to alleviate stress on the surrounding hair and skin when removing the mats and to even out the coat length, resulting in a shorter trim, but more comfortable grooming experience.
My pet has fleas, can I get a flea dip?
Pet Medical Center does not recommend flea dips due to the harsh chemicals used. Since fleas are a much bigger household problem than one bath can cure, our recommendation is a multi-modal approach. First we recommend dispensing a Capstar http://www.capstarpet.com/ tablet upon check-in, which will kill 100% of the adult fleas on the pet and starts working within 30 minutes. Second, once the fleas are dead, our groomers will give your pet a therapeutic bath to rid the coat of the dead fleas and soothe the animals irritated skin. Third, we recommend a monthly Flea preventative to help prevent reinfestation. Lastly, speak with our receptionists about the best way to treat your environment at home. Fighting fleas after they happen is a tough job, monthly prevention is the best solution.
Why do I have to drop my pet off so early, when they won’t be groomed until later in the day?
While some pets require a quick bath, others may require extensive brushing, hand blow drying or intricate scissoring. Different pets’ coats require different drying methods and certain grooming styles require varied time constraints. In addition, it is impossible to predict what temperament each pet will bring with them that day. Some pets may need a break during their grooming, some may be dancing on the table and prolonging their grooming time. We ask that all pets be dropped off in the morning so that we can more easily juggle the day’s needs and get everyone finished in a more timely and efficient manner. Special request drop off or pick-up times may be available, please ask your groomer for availability.
Why does my pet need to have proof of vaccinations to be groomed at Pet Medical Center?
Your pet’s safety is our first priority. As a veterinary facility with grooming, boarding and doggie daycare, we have a large variety of pets coming in and out of our facility on a daily basis. All pets participating in grooming, boarding and doggie daycare are held to the same vaccine requirements. Contagious disease is a concern in any multi-pet environment. This requirement is to ensure that all animals in our care have the best protection against contagious disease, minimizing risk of contraction. Although no vaccine is 100% effective, it is best practice in keeping your animal safe and healthy.